Each Tilson home is provided with a limited warranty. The home is warranted on three levels. There is a one year workmanship and material warranty, a two year warranty for plumbing, electrical and HVAC delivery systems, and a ten year major structural component. Each level comes with a set of performance standards that each element of the home must meet before the warranty is activated. Additionally, manufacturers' warranties cover many items in the home. Tilson has contracted with Professional Warranty Services Corporation (PWSC) to administer the limited warranty. However, Tilson’s dedicated warranty department is the contact for any work that needs to be done under our limited warranty.
Tilson assists our customers in facilitating service on their new home. Information is available seven days a week, twenty-four hours a day at 1-888-214-8921.
"With Tilson, we were able to walk in and get exactly what we wanted without any hassle"
"The materials that they used are quality, they build a sound house and as a result, our electric bills are cheaper. Our home is 2x the size of our last home, but our utility bills are cheaper."
"Tilson's quality of homes exceeded our expectations, it's everything we've dreamed about."
"Tilson puts their very best quality in all the homes they build."
"We've had absolutely nothing go wrong with the house for the 14 years that we've had it. We've had zero in the way of issues so we figured for our next home - no sense in fighting success!"
"The no construction loan helped a lot financially. We didn't have to dip into our retirement savings to front all the money to get started on our home. "
"The whole experience was just a joy!"
"Anytime we know someone who is getting ready to build, we tell them you're making a mistake if they don't talk to someone at Tilson first."
"Tilson's Easybuy program helped us out tremendously"
"Building our house was the most rewarding experience and we've had absolutely no problems."
"Everyone at the model home center was friendly and courteous and we loved our experience there. It was why we came back to Tilson. "