Warranty Information
Each Tilson home is provided with a limited warranty. The home is warranted on three levels. There is a one year workmanship and material warranty, a two year warranty for plumbing, electrical and HVAC delivery systems, and a ten year major structural component. Each level comes with a set of performance standards that each element of the home must meet before the warranty is activated. Additionally, manufacturers' warranties cover many items in the home. Tilson has contracted with Professional Warranty Services Corporation (PWSC) to administer the limited warranty. However, Tilson’s dedicated warranty department is the contact for any work that needs to be done under our limited warranty.
Tilson assists our customers in facilitating service on their new home. Information is available seven days a week, twenty-four hours a day at 1-888-214-8921.